Privacy Policy

1. Information We Collect

Personal Information

• Name, email address, phone number, physical address
• Property address and insurance claim details
• Insurance policy information and carrier name
• Payment information when you request a quote or engage our services
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication

• Records of inquiries and claim review requests
• Appointment details and consultation preferences
• Claim history and service feedback

2. How We Use Your Information

• Providing and improving our public adjusting services
• Processing claim reviews and consultations
• Communicating with you about your claim, appointments, and service updates
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent
• Complying with Florida Department of Financial Services licensing requirements

3. SMS Messaging & Compliance

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, claim status updates, customer support, and important notifications.

Opt-In & Consent

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions

• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with service providers who assist in our operations, insurance-related parties involved in your claim with your authorization, and as required by law or legal process.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Breach notification protocols in accordance with applicable Florida and federal laws

6. Cookies & Tracking Technologies

We use cookies to analyze site traffic, remember your preferences, and measure the effectiveness of our services. You may control cookies through your browser settings.

7. Your Rights & Choices

• Access, update, or delete your personal information
• Opt-out of marketing emails by clicking "unsubscribe"
• Opt-out of SMS messages by replying "STOP"
• Request information on how we process your data
• Withdraw consent at any time for future communications

8. Florida Residents

Republic Adjusters LLC operates under Florida Statute 626.854, License #W515585. For more information about your rights as a Florida resident, visit www.myfloridacfo.com.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date.

10. Contact Us

Republic Adjusters LLC
Orlando, Florida
Phone: (689) 232-3244
Email: info@republiclossadjusters.com
License #: W515585

By using our website and services, you consent to this Privacy Policy.